Controller’s name and address
Taxi Eagle Pro Oy
FI-48310 Kotka, Finland
Contact person for register-related matters
+3585 2281 811
Address: as above
Name of the Register
Customer register of the Taksiparoni mobile app
Purpose of the processing of data
The data are used for the following purposes: mainintaining the customer relations between the Service Provicer (Taxi Eagle Pro Oy) and the Service User (Customer); management and development of the business processes of the company using various research methods; customer communications. The data may be used for direct response marketing if legislation permits or with the express consent of the Customer.
Regular sources of information
The data are collected from the Customer, either directly or via cookies, in the following situations:
- when the Customer is using the app to book a taxi, thereby registering as customers, or when they are otherwise using the service
The accuracy, timeliness and completeness of the data
The Service Provider does not verify the accuracy of the data. Per the Data Protection Act, the Customer has the right to inspect the data concerning their own person.
Data content of the register
The register contains the following data:
- customer data
- mobile number
- possible other data submitted by the Customer
- app usage data:
- taxi rides booked by the customer
Disclosure of personal data to third parties
The Service provider does not per se disclose data in its customer register to third parties. However, data may be disclosed to such carriers whose services the Customer has booked. Data may be disclosed for research or marketing purposes only with prior consent from the Customer. Data may be disclosed to authorities as required by existing legislation. Data is not transferred outside the European Union or the European Economic Area.
Data retention period
Data relating to the Customer and app usage are deleted from the register at the end of the customer relationship. The customer relationship may end when the customer agreement is terminated or cancelled by the customer or the Service Provider in compliance with the terms of service or with current legislation. The data will be permanently deleted during the scheduled database cleaning, carried out periodically. However, it is hereby stated that data relating to purchase transactions may be retained after the period defined above, insofar as it is necessary for the Service Provider to hold such data in order to meet their statutory obligations as regards accounting and other business operations. It is also stated that in such cases where the Service Provider terminates the customer relationship, the Service Provider may, to ensure the safe running of the Service, retain Customer and Usage data for up to 5 years after the termination.
To enable the use of the service and to monitor the usage, cookies may occasionally be installed in the browser of the Customer’s computer. Cookies are used to gather such data as defined in this policy, for such purposes as defined in this policy. Additionally, cookies are used to track the number of visitors to and downloads of the service, as well as to detect visitor browser type by the Service Provider and/or by their business partners. Cookies used for this purpose do not gather and record personal data or any other data that could be traced back to an individual Customer.
Protecting the register (privacy)
All persons using the register have a personal access account authorised by the register controller (username. password and access level). Customer data can only be accessed by such persons that need it to complete their work tasks. Such persons include the customer service staff of the Service Provider as well as the system administrators of the Service.